I've had more than my share of train delays the last few months. As such, I'm entitled to some compensation (money to be spent on free tickets) by NMBS, the national passenger rail company. But there's a catch...
The time spent claiming train delay compensation far outweighs the actual benefit. This means only a tiny group of customers will actually claim the compensation: idealists hoping to improve punctuality this way, people with too much time on their hands, and maybe some extremely cash strapped people.
An tiny company that helps commuters claim their compensation might solve that problem. Commuters could get some compensation without the hassle of submitting a request. Employers put at least a tiny bit of pressure on the railway company to improve punctuality.
Surely initiatives like that must exist, somewhere on this planet. If you know about one of them, please share that information!